Fundamentals of Total Quality Management  Process Analysis and Improvement 
Jens J. Dahlgaard...,[et.al] 
 - UK  Nelson Thornes Ltd.  2002 
 - xi, 372p.  ill.  23cm 
<br/><br/><label>ISBN: </label>0748772936 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management