TY - BOOK AU - Ahmad Khair Mohd Nor TI - Komunikasi pejabat: Petua pelayanan pelanggan serta panduan umum penulisan memo, surat, laporan, minit, ucapan dan iklan SN - 9676116564 PY - 2005/// CY - Kuala Lumpur, Malaysia PB - Utusan Publications & Distributors Sdn Bhd KW - Business communication KW - Communication in management KW - Interpersonal communication ER -