TY - BOOK AU - George,Bill (William W.) TI - 7 lessons for leading in crisis SN - 9780470531877 AV - HD 49. G464 PY - 2009/// CY - San Francisco, CA PB - Jossey-Bass KW - Administrative Personnel KW - Crisis Management KW - Leadership N1 - "A Warren Bennis Book -- Prelim"; Bibliography p. 133 - 137 ER -