TY - BOOK AU - Kotter,John P. AU - Rathgeber,Holger TI - Our iceberg is melting,: Changing and succeesing under any conditions SN - 9780312361983 AV - HD58.8 K672 PY - 2006/// CY - New York PB - St. Martin Press KW - Organizational change KW - Organizational effectiveness ER -