Tenner <br/><br/>
Total Quality Management  Three Steps to Continious Improvement 
Arthur R. Tenner, Irving J. DeToro 
 - Massachusetts, USA  Addison-Wesley Publishing Company  1992 
 - xvii, 266p.  ill.  24 cm 
<br/><br/><label>ISBN: </label>0201563053 
<br/><br/><label>LCCN: </label>9119024 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality Management