TY  - BOOK
ED  - Nightingale-Conant Corporation
TI  - The 5 essential people skills: [how to assert yourself, listen to others, and resolve conflicts]
SN  - 9780743539852
AV  - HF 5549 F48 2004 
PY  - 2004///
CY  - Niles, IL
PB  - Nightingale-Conant, Simon & Schuster Audio
KW  - Communication
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Interpersonal Relations
N1  - "Dale Carnegie training"; Compact discs; Subtitle from container
ER  -