000 00612nam a2200181Ia 4500
001 0000000222
005 20241001121009.0
008 240926s9999 xx 000 0 und d
010 _a904047
020 0 0 _a1555422225
090 0 0 _aHD 9980.5.B68 1990
245 1 0 _aService Management Effectiveness
_bBalancing Strategy, Organization and Human Resources, Operations and Marketing
_cDavid E. Brown...,[et. al.]
260 0 0 _aSan Francisco, USA
_bossey-Bass Publishers
_c1990
300 _axxviii, 414p.
_c23 cm
650 0 0 _aService Industries
_xManagement
700 1 1 _aChase
_hRichards
700 1 1 _aCummings
_hThomas
999 _c211
_d211