Delivering Customer Value It's Every One's Job
Albrecht
Delivering Customer Value It's Every One's Job Karl Albrecht - Portland, USA Productivity Press 1995 - viii, 55p. 21 cm
1563271486
9512452
Consumer Satisfaction
Customer Services--Management
Delivering Customer Value It's Every One's Job Karl Albrecht - Portland, USA Productivity Press 1995 - viii, 55p. 21 cm
1563271486
9512452
Consumer Satisfaction
Customer Services--Management