2nd. national symposium on quality management 20 - 21 September 2005, Hilton Hotel, Kuala Lumpur

2nd. national symposium on quality management 20 - 21 September 2005, Hilton Hotel, Kuala Lumpur - Kuala Lumpur, Malaysia 2005 - (various paging) ill. 24 cm

Quality culture; Quality benchmarking; Good governance; Standardisation and accreditation; Certification and training; Total quality management (TQM); Continuous quality improvement (CQI); Total productivity management (TPM); Technical & performance competencies; Market competitiveness


Total quality management