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1.
Perkhidmatan Awam Malaysia Kearah Kecemerlangan Melalui ISO 9000 Pembaharuan dan Kemajuan Dalam Perkhidmatan Awam 1996 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur, Malaysia MAMPU 1996
Availability: Items available for loan: MYSA Lib (1)Call number: JF 1525 1996.

2.
Pekeliling Kemajuan Pentadbiran Awam Bilangan 2 Tahun 1996 Garis Panduan Bagi Melaksanakan MS ISO 9000 Dalam Perkhidmatan Awam
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur, Malaysia Jabatan Perdana Menteri 1996
Availability: Items available for loan: MYSA Lib (1)Call number: KPG 2752 M35 1996.

3.
Principles of Total Quality Third Ed. Vincent K. Omachonu...,[et.al] CRC Press by
Edition: [Third Edition]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Florida, USA CRC Press 2004
Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15.O43 2004.

4.
Project management best practices Achieving global excellence Harold Kerzner by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. John Wiley and Sons 2006
Availability: Items available for loan: MYSA Lib (1)Call number: HD69.P75 K4715 2006.

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