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1.
Eight-Step Process to Successful ISO 9000 Implementation A Quality Management Systems Approach Lawrence A. Wilson by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur, Malaysia Golden Books Centre 1996
Availability: Items available for loan: MYSA Lib (1)Call number: T 156.6 W55 1996.

2.
Managing Records for ISO 9000 Compliance Eugenia K. Brumm by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur Golden Books Ceenter 1996300
Availability: Items available for loan: MYSA Lib (1)Call number: T 156.6 B78 1996.

3.
Perkhidmatan Awam Malaysia Kearah Kecemerlangan Melalui ISO 9000 Pembaharuan dan Kemajuan Dalam Perkhidmatan Awam 1996 by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur, Malaysia MAMPU 1996
Availability: Items available for loan: MYSA Lib (1)Call number: JF 1525 1996.

4.
Virtual Leadership and the ISO 9000 Imperative by Tom Taormina by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey, USA Prentice-Hall 1996
Availability: Items available for loan: MYSA Lib (1)Call number: TS 156 6T36 1996.

5.
Pekeliling Kemajuan Pentadbiran Awam Bilangan 2 Tahun 1996 Garis Panduan Bagi Melaksanakan MS ISO 9000 Dalam Perkhidmatan Awam
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur, Malaysia Jabatan Perdana Menteri 1996
Availability: Items available for loan: MYSA Lib (1)Call number: KPG 2752 M35 1996.

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