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	1.	Eight-Step Process to Successful ISO 9000 Implementation A Quality Management Systems Approach Lawrence A. Wilson by Wilson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Golden Books Centre 1996 Availability: Items available for loan: MYSA Lib (1)Call number: T 156.6 W55 1996. Place hold Add to cart (remove)
	2.	Managing Records for ISO 9000 Compliance Eugenia K. Brumm by Brumm Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur Golden Books Ceenter 1996300 Availability: Items available for loan: MYSA Lib (1)Call number: T 156.6 B78 1996. Place hold Add to cart (remove)
	3.	Total Quality Management Three Steps to Continious Improvement Arthur R. Tenner, Irving J. DeToro by Tenner Material type: Text; Format: print ; Literary form: Not fiction Publication details: Massachusetts, USA Addison-Wesley Publishing Company 1992 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15.T46 1992. Place hold Add to cart (remove)
	4.	Total Quality Organisation Balance & Harmony for Excellence Dr. Thomas J. Barry by Barry Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Piramid Sdn. Bhd.c1997 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 B37 1997. Place hold Add to cart (remove)
	5.	No cover image available Laporan Tahunan Perbadanan Produktiviti Negara Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Perbadanan Produktiviti Negara 1994- Availability: Items available for loan: MYSA Lib (4)Call number: TS 157.A1 M35, ... Place hold Add to cart (remove)
	6.	The High Value Manager: Developing the Core Competensies Your Organization Demands by Florence M. Stone, Randi T. Sachs by Stone Sachs Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, USA Amacom 1995 Availability: Items available for loan: MYSA Lib (1)Call number: HD 38.2 S76 1995. Place hold Add to cart (remove)
	7.	No cover image available Pekeliling Kemajuan Pentadbiran Awam Bilangan 2 Tahun 1996 Garis Panduan Bagi Melaksanakan MS ISO 9000 Dalam Perkhidmatan Awam Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Jabatan Perdana Menteri 1996 Availability: Items available for loan: MYSA Lib (1)Call number: KPG 2752 M35 1996. Place hold Add to cart (remove)
	8.	Balanced Scorecard Step-by-Step for Government and non-profit Agencies Paul R. Niven by Niven Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey, USA John. Wiley & Sons 2003 Availability: Items available for loan: MYSA Lib (1)Call number: JF 1525.T67 N58 2003. Place hold Add to cart (remove)
	9.	No cover image available In-House Training on Balanced Scorecard Malaysian Centre for Remote Sensing [MACRES], 25-26 May 2004 SIRIM Training Services Sdn. Bhd. by James Lee Material type: Text; Format: print ; Literary form: Not fiction Publication details: Selangor, Malaysia SIRIM Training Services Sdn. Bhd. 2004 Availability: Items available for loan: MYSA Lib (7)Call number: HD 56.K35 M35 2004, ... Place hold Add to cart (remove)
	10.	The Journey to Excellent Mike Robson by Robson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wantage, England M. R. A. International Ltd. 1986 Availability: Items available for loan: MYSA Lib (1)Call number: HD 58.9.R62 1986. Place hold Add to cart (remove)
	11.	Fundamentals of Total Quality Management Process Analysis and Improvement Jens J. Dahlgaard...,[et.al] by Kanji Gopal K Kristensen Kai Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK Nelson Thornes Ltd. 2002 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 2002. Place hold Add to cart (remove)
	12.	No cover image available Principles of Total Quality Third Ed. Vincent K. Omachonu...,[et.al] CRC Press by Ross Edition: [Third Edition] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Florida, USA CRC Press 2004 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15.O43 2004. Place hold Add to cart (remove)
	13.	Total Quality Management, Organization and Strategy, Fourth Ed. James R. Evans by Evans Edition: [Fourth Edition] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canada Thompson South-Western 2005 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 2005. Place hold Add to cart (remove)
	14.	No cover image available 2nd. national symposium on quality management 20 - 21 September 2005, Hilton Hotel, Kuala Lumpur Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia 2005 Availability: Not available: MYSA Lib: Damaged (1). Add to cart (remove)
	15.	No cover image available Kajian kesesuaian tasik buatan manusia yang terbiar untuk aktiviti akuakultur Azma Hanim Binti Ismail by Azma Hanim Binti Ismail Malaysia, Universiti Sains Malaysia Material type: Text; Format: print ; Literary form: Not fiction Publication details: Pulau Pinang, Malaysia 2005 Availability: Items available for loan: MYSA Lib (1)Call number: GF 67.M35 A96 2005. Place hold Add to cart (remove)
	16.	Quality standard : from the Islamic perspective edited by Mazilan Musa & Shaikh Mohd Saifuddeen Shaikh Mohd Salleh by Mazilan Musa Shaikh Mohd Saifuddeen Shaikh Mohd Salleh Institut Kefahaman Islam Malaysia Material type: Text; Format: print Publication details: Kuala Lumpur, Malaysia Institut Kefahaman Islam Malaysia (IKIM) 2005 Availability: Items available for loan: MYSA Lib (2)Call number: HD 62.15.Q365 2005, ... Place hold Add to cart (remove)