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1.
Service Management Effectiveness Balancing Strategy, Organization and Human Resources, Operations and Marketing David E. Brown...,[et. al.] by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, USA ossey-Bass Publishers 1990
Availability: Items available for loan: MYSA Lib (1)Call number: HD 9980.5.B68 1990.

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2.
Service operations management Improving service delivery, Second ed. Robert Johnston...,[et. al] by
Edition: [Second Edition]
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: UK Pearson Education Limited 2005
Availability: Items available for loan: MYSA Lib (1)Call number: HD 9980.J647 2005.

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3.
Goods and Services Tax Act 2014 With Introduction by Choong Kwai Fatt by
Material type: Text Text; Format: print
Publication details: Subang Jaya, Selangor Thomson Reuters Malaysia Sdn Bhd 2014
Availability: Items available for loan: MYSA Lib (1)Call number: KF 4604.83 C36 2014.

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