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	1.	Total Quality Management Three Steps to Continious Improvement Arthur R. Tenner, Irving J. DeToro by Tenner Material type: Text; Format: print ; Literary form: Not fiction Publication details: Massachusetts, USA Addison-Wesley Publishing Company 1992 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15.T46 1992. Place hold Add to cart (remove)
	2.	Total Quality Organisation Balance & Harmony for Excellence Dr. Thomas J. Barry by Barry Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Piramid Sdn. Bhd.c1997 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 B37 1997. Place hold Add to cart (remove)
	3.	No cover image available Laporan Tahunan Perbadanan Produktiviti Negara Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia Perbadanan Produktiviti Negara 1994- Availability: Items available for loan: MYSA Lib (4)Call number: TS 157.A1 M35, ... Place hold Add to cart (remove)
	4.	The High Value Manager: Developing the Core Competensies Your Organization Demands by Florence M. Stone, Randi T. Sachs by Stone Sachs Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, USA Amacom 1995 Availability: Items available for loan: MYSA Lib (1)Call number: HD 38.2 S76 1995. Place hold Add to cart (remove)
	5.	Balanced Scorecard Step-by-Step for Government and non-profit Agencies Paul R. Niven by Niven Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey, USA John. Wiley & Sons 2003 Availability: Items available for loan: MYSA Lib (1)Call number: JF 1525.T67 N58 2003. Place hold Add to cart (remove)
	6.	No cover image available In-House Training on Balanced Scorecard Malaysian Centre for Remote Sensing [MACRES], 25-26 May 2004 SIRIM Training Services Sdn. Bhd. by James Lee Material type: Text; Format: print ; Literary form: Not fiction Publication details: Selangor, Malaysia SIRIM Training Services Sdn. Bhd. 2004 Availability: Items available for loan: MYSA Lib (7)Call number: HD 56.K35 M35 2004, ... Place hold Add to cart (remove)
	7.	The Journey to Excellent Mike Robson by Robson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wantage, England M. R. A. International Ltd. 1986 Availability: Items available for loan: MYSA Lib (1)Call number: HD 58.9.R62 1986. Place hold Add to cart (remove)
	8.	Fundamentals of Total Quality Management Process Analysis and Improvement Jens J. Dahlgaard...,[et.al] by Kanji Gopal K Kristensen Kai Material type: Text; Format: print ; Literary form: Not fiction Publication details: UK Nelson Thornes Ltd. 2002 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 2002. Place hold Add to cart (remove)
	9.	No cover image available Principles of Total Quality Third Ed. Vincent K. Omachonu...,[et.al] CRC Press by Ross Edition: [Third Edition] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Florida, USA CRC Press 2004 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15.O43 2004. Place hold Add to cart (remove)
	10.	Total Quality Management, Organization and Strategy, Fourth Ed. James R. Evans by Evans Edition: [Fourth Edition] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canada Thompson South-Western 2005 Availability: Items available for loan: MYSA Lib (1)Call number: HD 62.15 2005. Place hold Add to cart (remove)
	11.	No cover image available 2nd. national symposium on quality management 20 - 21 September 2005, Hilton Hotel, Kuala Lumpur Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur, Malaysia 2005 Availability: Not available: MYSA Lib: Damaged (1). Add to cart (remove)
	12.	Quality standard : from the Islamic perspective edited by Mazilan Musa & Shaikh Mohd Saifuddeen Shaikh Mohd Salleh by Mazilan Musa Shaikh Mohd Saifuddeen Shaikh Mohd Salleh Institut Kefahaman Islam Malaysia Material type: Text; Format: print Publication details: Kuala Lumpur, Malaysia Institut Kefahaman Islam Malaysia (IKIM) 2005 Availability: Items available for loan: MYSA Lib (2)Call number: HD 62.15.Q365 2005, ... Place hold Add to cart (remove)